Refund policy
Please check product dimensions carefully to ensure your selected piece is suitable for your space before placing an order.
24-Hour Return & Exchange Window:
Due to the fragile nature of our products, returns and exchanges are accepted within 24 hours of delivery only.
1. Inspect Your Order Upon Arrival Shipping couriers do not permit packages to be opened at the door. Please accept your delivery, inspect your order thoroughly at home, and contact us via WhatsApp on: +20 106 339 7475 within 24 hours if you notice any damage, defect, or issue.
2. Return Conditions:
• Products must be in their original condition.
• Original packaging must be included.
• Items must be securely packed to ensure safe return transit.
3. Refund Process
• Approved refunds will be issued via InstaPay.
• Shipping costs are non-refundable and will be deducted from the total refund amount.
